Privacy Notice
Last updated: 30th June, 2025
 
1. Who we are
Tees Global Ltd is a UK-based business support organisation specialising in international trade, compliance, and publicly funded programmes. Data Controller: Tees Global Ltd, Wynyard Business Park, Wynyard, TS22 5TB Contact for Data Protection: Tracey Watson, Director & Data Protection Lead Email: info@teesglobal.co.uk
 
2. What information we collect
We may collect the following categories of personal data depending on your interaction with us: - Contact details (name, email address, telephone number, job title, organisation) - Application information (business details, funding application forms, supporting evidence) - Financial details (invoices, bank details where required for grant payments) - Programme participation data (attendance at training, feedback, evaluation forms) - Digital information (website/member portal login credentials, IP address, cookies)
 
3. How we use your information
We process personal data for the following purposes: - Administering grant programmes and contracts on behalf of funders - Delivering training, consultancy, and support services - Managing applications, claims, and reporting requirements - Communicating updates, opportunities, and programme information - Meeting our legal and contractual obligations to funders and public bodies - Responding to enquiries, complaints, or subject access requests
 
4. Lawful basis for processing
Our processing is carried out under one or more lawful bases: - Contract – where processing is necessary to deliver services you have requested - Legal obligation – to comply with statutory or regulatory requirements - Public task – where we deliver programmes on behalf of public sector funders - Consent – for optional communications such as newsletters and marketing
 
5. How we store and protect your data
- Personal data is stored in secure, encrypted systems (Microsoft 365, Google Workspace, Wix Member Area) - Access is restricted using role-based permissions and two-factor authentication - Files are encrypted both in transit and at rest - Data is retained only for as long as necessary to fulfil the purpose collected or as required by funder contracts/legal obligations Typical retention periods for publicly funded programmes are 7 years after programme closure unless otherwise specified.
 
6. Sharing your data
We may share your data with: - Funding bodies such as local authorities, combined authorities, or central government departments - Auditors and evaluators appointed by funders to monitor programme delivery - Subcontractors or delivery partners where necessary to deliver contracted services (subject to strict Data Sharing Agreements) We do not sell or share your data for marketing purposes with third parties.
 
7. Your rights
Under UK GDPR, you have the following rights: - To be informed about how your data is used - To access your personal data (Subject Access Request) - To request correction of inaccurate or incomplete data - To request erasure of your data (in certain circumstances) - To restrict or object to processing - To data portability (where applicable) - To withdraw consent at any time (where processing is based on consent) To exercise your rights, contact info@teesglobal.co.uk. We will respond within one month.
 
8. Data breaches
In the unlikely event of a data breach, we will follow our internal incident response plan and notify the Information Commissioner’s Office (ICO) and affected individuals in line with statutory requirements.
 
9. Cookies and website data
Our websites may use cookies to improve user experience and collect anonymised usage statistics. You can manage or disable cookies in your browser settings.
 
10. Contact and complaints
If you have concerns about how your data is handled, please contact: Data Protection Lead – Tees Global Ltd
info@teesglobal.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk | Tel: 0303 123 1113